Hobbyman Privacy Policy
Last Updated: 18 April 2025.
Introduction
This Privacy Policy outlines how Hobbyman ("we," "us," or "our") collects, uses, and protects the personal information of our customers, employees, and other individuals whose personal information we process. We are committed to complying with the Protection of Personal Information Act 2013 (POPI Act) and respecting your privacy.
2. What Personal Information Do We Collect?
We may collect various types of personal information, including:
- Contact Information: Name, address, phone number, email address.
- Financial Information: Bank account details, payment information.
- Demographic Information: Age, gender, location, etc.
- Website Usage Data: IP address, browser type, pages visited, etc.
- Other Personal Information: Information you provide to us when using our services or interacting with us.
3. How Do We Collect Personal Information?
We collect personal information through various methods, including:
When you provide information to us through forms, registration processes, or other interactions.
Through our website:
When you visit our website, we may use cookies and other tracking technologies to collect information about your browsing behavior.
From third-party sources:
We may receive personal information from partners, service providers, or other sources.
4. How Do We Use Personal Information?
We use your personal information for the following purposes:
- Providing our services: To fulfill your orders, provide customer support, and deliver our products or services.
- Improving our services: To analyse website traffic, identify areas for improvement, and personalise your experience.
- Marketing and advertising: To inform you about our products, services, and promotions.
- Complying with legal obligations: To comply with laws, regulations, and legal processes.
- Other purposes: As permitted by law or with your consent.
5. How Do We Share Personal Information?
We may share your personal information with:
We may share information with third-party service providers who help us deliver our services, such as payment processors, shipping providers, and marketing agencies.
We may be required to disclose personal information to law enforcement agencies or other legal authorities when required by law.
With your consent:
We may share information with other parties with your express consent.
6. Security Measures
We take reasonable security measures to protect your personal information from unauthorised access, use, or disclosure.
Data encryption: We use encryption technology to protect data in transit and at rest.
Access controls: We restrict access to your personal information to authorised employees and service providers.
Security audits: We conduct regular security audits to identify and address vulnerabilities.
7. Your Rights
You have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or outdated information.
- Deletion: You can request that we delete your personal information.
- Portability: You can request that we transfer your personal information to another party.
- Withdrawal of consent: You can withdraw your consent for the processing of your personal information.
- Objection: You can object to the processing of your personal information in certain circumstances.
If you have any questions in regards to this privacy policy, please email Hobbyman